FAQ

  • What is the process for ordering a custom wig?

    You can place a custom wig order through our website or by contacting us directly. You’ll need to provide your head measurements, desired texture, length, and any additional details

  • What is the turnaround time for a custom wig?

    Custom wigs are handmade and take approximately 10-20 business days to complete. You’ll receive an estimated completion date within a week of purchase.

  • Can I make changes to my custom order after it has been placed?

    Changes to custom orders must be requested within 24 hours of purchase. After that, we cannot guarantee adjustments.

  • What happens if my custom wig doesn’t fit

    We are not responsible for improper fit due to incorrect measurements provided. Please double-check your measurements before submitting your order.